While Better Call MERV offers knowledgeable air-quality guidance, some of his findings reflect his professional opinion. To ensure complete confidence, he suggests pairing his recommendations with an independent, science-based air-quality test. 

Better Call MERV (herein after referred to as, "MERV") provides air-quality consulting services based on experience, observation, use of special tools, and professional opinion. MERV is not a certified laboratory, scientist, or licensed environmental testing agency. His assessments, insights, and recommendations are intended solely as general guidance and should not be interpreted as scientific, medical, or environmental determinations.

The findings MERV offers during consultations—whether in person, over the phone, or through written communication—are primarily based on his expertise and personal judgment. These findings may include his assessment of indoor air quality, filtration concerns, airflow issues, potential contaminants, or general environmental conditions. Because these assessments are observational and opinion-based, they may not reflect the precise or scientifically verified air quality within your home or business.

Before taking any action based on MERV’s opinions or recommendations, clients are strongly encouraged to obtain an independent air-quality test conducted by a certified, science-based testing company or accredited environmental laboratory.

Such testing may include, but is not limited to:

• Particulate analysis
   
• VOC (volatile organic compounds) assessments
   
• Mold or bacterial evaluation
   
• Allergen identification
   
• HVAC system air flow efficiency studies
   
• Indoor environmental health testing
   

Scientific testing ensures accuracy, establishes baseline conditions, and may reveal issues not detectable through visual inspection or non-laboratory observation.

While MERV strives to offer helpful, experience-driven insights, Better Call MERV makes no guarantees regarding the accuracy, completeness, or outcome of any opinion-based findings. All services are provided “as is”, without any warranties—express or implied—including, but not limited to:

• Accuracy of air-quality assessments
   
• Effectiveness of suggested solutions
   
• Suitability of filtered or replacement products
   
• Health-related outcomes
   

Clients understand that environmental conditions vary and that only certified scientific testing can provide verified results.

By engaging with Better Call MERV, clients acknowledge and agree that Merv is not liable for:

• Decisions made based on his recommendations
   
• Failure to obtain independent scientific testing
   
• Damage, loss, or health concerns arising from reliance on opinion-based findings
   
• Any action taken, or not taken, as a result of his consulting services
   

Clients assume full responsibility for verifying their actual air quality through professional, science-based testing providers.

Better Call MERV may recommend air-filter replacements, system checks, or general maintenance tips; however, these suggestions are advisory only. MERV’s services do not replace:

• HVAC professional diagnoses
   
• Mold remediation expert assessments
   
• Environmental hazard testing
   
• Medical guidance related to air-quality concerns
   

Clients should consult the appropriate licensed professionals as needed.

MERV is committed to transparency and consumer awareness. His goal is to provide clients with practical insights while ensuring they understand the distinction between opinion-based assessments and scientifically verified testing. MERV encourages all clients to use his observations as one part of a broader decision-making process that includes certified environmental testing.

8. Total Privacy

MERV is fully committed to safeguarding your privacy with uncompromising standards. Your personal information, consultation communications, findings, and contact details will not be sold, disclosed, transferred, or used for any purpose beyond your direct consent.

All data is protected with industry-grade encryption and secure handling practices designed to preserve confidentiality at the highest level. With MERV, your privacy is not just respected—it is actively protected.